Digital Shoreditch 2015 - Speaker

I spoke at the biggest tech creative event in London, Digital Shoreditch (the stage was huge!). My talk Clicks and Taps: Designing Delightful Experiences was about how you strategically build delight into your products. The talk delved into the psychology of delight and gave a practical method for mapping the emotions people experience when using apps and websites.

Download the Empathy Plotter

 

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